Frequently Asked Questions
Everything you need to know about Fadna's wellness products and delivery.
Are Fadna products 100% natural?
Yes, all Fadna products are crafted using 100% natural ingredients, sourced sustainably without any artificial preservatives, colors, or flavors.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 working days. International shipping times vary by location.
Can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
What is your return policy for food items?
Due to the nature of our products, we only accept returns for items that arrive damaged or incorrect. Please contact our support team within 48 hours of delivery for assistance.
Are your tea bags plastic-free?
Yes, we prioritize sustainability. Our tea bags are made from biodegradable materials and are free from plastic and staples to ensure a healthy brewing experience.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), as well as secure digital payment options like PayPal and Apple Pay.